Operations Manager

  • Sector:


  • Job type:


  • Salary:

    £80-85k + bonus, car or car allowance & benefits

  • Contact:

    Caroline Kingsley

  • Contact email:


  • Contact phone:


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  • Published:

    15 days ago

  • Expiry date:


Expired Job

Thank you for your interest - this position has now been filled, but if you are interested in similar roles get in touch and we should be able to find something for you. 

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  • ​A business that  pushes boundaries, is passionate, innovative & ethical

  • A people centric business

About Our Client

Our client is an established, market-leading, innovative and forward-thinking organisation that manufactures and installs sustainable and innovative products for the construction industry.

The organisation have ambitious plans to continue developing its capability whilst keeping customers at its centre. They are passionate, relentless and determined to make a difference in their market and view their people as the key to their success. They are able to offer a supportive environment that encourages you to professionally develop and drive your career forward in an organisation that is proud of its values and acts with integrity in everything they do.

Job Description

As the Operations Manager, you will have strategic and tactical responsibility for implementing a forward-thinking growth plan for this established waterproofing business, whilst maintaining the companies values and standards of service.

By working collaboratively with the management team and external stakeholders, you will manage the business, exceeding customers expectations, whilst developing and growing the existing team and overseeing projects across the UK. You will play a pivotal role in leading the water proofing business within the wider group and will hold full P & L responsibility.  

The Operations Manager will provide clear leadership and vision, inspire and motivate staff to achieve excellence and mentor them as they develop new skills.

You will drive Key Performance Indicators across all areas of the business to ensure that all projects are delivered on cost and on time to the highest quality standards, ensuring Health, Safety and Environmental issues are prioritised and facilitated.

You will offer Leadership and Strategic Delivery

  • Developing and delivering a commercial strategy for the water proofing business to achieve sales targets and expand the customer base, identifying opportunities aligned to the overall Group growth plans.

  • Identifying and reporting on opportunities in target markets as well as valuable and viable emerging markets to target.

  • Agreeing and delivering the annual budget in full, using robust forecasting tools to provide assurance and to ensure that resources are available as required. 

  • Developing the Estimating function; implement rigorous processes to enable competitive and efficient tendering and pricing that delivers a high win rate whilst maintaining margin.

  • Understanding construction contract risk and ensure appropriate management and pricing of same. Leading on negotiations with customers to reach mutual agreement.

  • Building and maintaining a highly competent team by recruiting, inducting and developing employees, including identifying development gaps and working with the HR department to define methods to fulfil the training needs

  • Identifying opportunities to improve commercial awareness throughout the team.

  • Promoting a Safety culture, including working with the Operations and HR departments to identify improvement initiatives and training needs and implementing these. 

  • Communicating the Commercial Strategy, and how this forms part of the overall Group Strategy, in a clear and concise way to colleagues, employees and business stakeholders.

The Successful Applicant

  • The successful candidate will have a proven track record and be an existing, successful Operations Manager or Commercial Manager.

Knowledge and Experience required

  • Extensive, proven experience operating at a senior level, ideally within the concrete repair industry, with a background in sales and business development.

  • Proven leadership in developing product and service offerings that drive greater customer value and company returns. 

  • Experience in an Estimating role or an in depth understanding of these requirements in the water proofing industry

  • Experience of construction contracts and the risks to subcontractors.

Skills and Abilities

  • Business and leadership skills, building, managing and coaching successful teams to extraordinary performance.

  • Systematic approach to problem solving. 

  • Ability to develop and implement processes and procedures to suit demands of growing business.

  • Excellent tactical and strategic negotiation skills. 

What's on Offer

  • Competitive basic salary plus car or allowance, bonus, pension and benefits

To find out more, contact Caroline Kingsley in confidence e: caroline@kingsleyrecruitment.co.uk or m: 07768381831