Business Rates Manager

The Client & Opportunity:

A well-respected firm of Chartered Surveyors and Property Consultants with a large network of offices is looking to recruit an experienced and talented Business Rates Manager in its’ Cheltenham office. 

The Role: 

• Daily operational management of client portfolios.
• Verification of rates bills issued by billing authorities
• Resolving queries where rates bills are not approved.
• Liaising with clients and with billing authorities to correct matters relating to occupational changes, changes to the rating list and exemptions and reliefs.
• Obtaining information from clients and responding to queries.
• Action all portfolio movement appropriately.
• The production of reports to clients and senior management.
• The development and maintenance of client relationships
• Attend client meetings when appropriate.
• Meeting all KPIs as set out in Client Contracts and Service Level Agreements Assisting in historic rate payments.

Pre-Requisites:

• A good understanding of rate liabilities, rating appeal and rate relief application processes.
• Working knowledge of business rate legislation and case law
• Excellent negotiating and reasoning skills
• Sound financial and numeracy skills
• A complete understanding of the functions of the Client Monies Service and the requirements of RICS Rule 8 Protecting Client Money.
• Ability to use desktop software and Microsoft Office Suite, particularly Excel.

For more information or to apply for this position, please contact Andrew Kingsley MRICS on 07879 413 765 or email a copy of your latest CV to andrew@kingsleyrecruitment.co.uk quoting the position and reference for this role.