Head of Estates - National Retailer

Salary/Rate:Competitive Salary – Plus Car Allowance & Benefits
Job type:Permanent
Town/City:UK Based
County:West Midlands
Sector:General Practice Surveyor
Job ref:AK3511803
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About the Role

About the job

Kingsley is instructed by a leading national retailer for an experienced Head of Estates to join a growing and forward-thinking retail business with an extensive UK property portfolio.

With ambitious expansion plans and a portfolio already in excess of 700+ retail properties, this is a key leadership role within the Property function, offering the chance to make a real strategic and operational impact.

The Role

Reporting into senior leadership, the Head of Estates will lead a team of Estates Managers responsible for the day-to-day management of a large, multi-brand retail estate. The role requires a hands-on, commercially astute leader who is comfortable operating at both strategic and operational levels.

You will be a key stakeholder in driving the business’s growth strategy, ensuring property costs are controlled, risks are managed, and lease events are proactively handled.

Key Responsibilities

  • Lead, develop and motivate a team of Estates Managers
  • Take ownership of the retail property portfolio, ensuring operational issues are minimised and costs are mitigated
  • Monitor and manage key lease events, allocating workload appropriately
  • Manage rent reviews and lease renewals from inception to conclusion
  • Resolve landlord and tenant disputes promptly, minimising cost and business disruption
  • Address operational property issues swiftly and efficiently across the store network
  • Prepare and present Board papers for senior management and Directors
  • Make and implement commercial decisions, balancing risk with long-term financial objectives
  • Ensure property costs align with lease liabilities
  • Maintain overall responsibility for the property database
  • Manage relationships with landlords, tenants, and third-party professional advisors

Experience Required

  • Significant experience in a senior Estates / Estate Management role, ideally within retail
  • Strong track record of commercial negotiation, delivering positive outcomes
  • Experience managing lease renewals, rent reviews, and lease events at scale
  • Exposure to acquisition and disposal of retail premises (desirable)
  • Experience managing third-party consultants and professional teams
  • Proven ability to build and sustain strong internal and external relationships

Skills & Attributes

  • Highly commercial and results-driven
  • Strong leadership and people management capability
  • Hands-on, resilient, adaptable, and determined approach
  • Excellent organisation, planning, and prioritisation skills
  • Proactive, open communicator with strong influencing skills
  • Comfortable driving change and delivering outcomes in a fast-paced environment
  • IT literate
  • Relevant professional qualification (e.g. MRICS or equivalent) advantageous

Remuneration & Benefits includes:

  • Competitive Basic Salary – Upon Request
  • Company Car Allowance
  • Pension
  • 30 Days Holiday,
  • …and more

If you are an experienced Estates leader looking for your next strategic challenge, I’d be keen to speak with you.

If you wish to receive a copy of the full Job Description, or apply for this position, then please contact Andrew Kingsley MRICS on 07879 413 765 or email andrew@kingsleyrecruitment.co.uk

(REF: AK3511803)

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