Overall Purpose of Job
My client is a multi disciplinary surveying consultancy and has a strong and well established Property Management Department, both residential and commercial, from their Liverpool office, and acts for investors and occupiers in the office, industrial, retail and residential markets, managing a cross-section of property types.
We are looking for an experienced Block Manager to join my clients’ established residential (and commercial) teams and will need to be a professional and enthusiastic individual with a strong work ethic who wish to join a dynamic and fast paced environment with a varied portfolio.
Ideally, the candidates will have a minimum of 3 years Residential Block Management experience with solid proven experience of managing assets/portfolios for individual investors, property companies and residential management companies. In addition, there may be some element of commercial property management with this role which would be a major benefit.
Current/Previous experience in the Property Management sector is essential and all applicants shall possess, amongst other skills, the following attributes:
Have a high attention to detail, well organised and a good initiative level;
Be a team player;
Be articulate, professional and persuasive with a good telephone manner and good report writing skills;
Ability to work with a relatively high degree of autonomy, with minimal supervision;
Be adaptable and above all keen and enthusiastic;
The successful candidate will be proactive with the flowing responsibilities:
Carry out regular property inspections
Be responsible for preparing for client meetings, recording minutes of those meetings and carrying out any actions arising.
Ensure accurate client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales.
Reading and summarising of leases and ensure accurate data is maintained on the property management system and to regularly check update and audit the accuracy of the data
Take a proactive approach in terms of asset management opportunities and the exploiting of potential initiatives
Ensure compliance with all industry legislation
Advance planning for critical lease event dates such as reviews, lease expiry and options and assisting with an implementation strategy for these
Ensure tenant arrears are proactively managed in conjunction with the central credit control team
Dealing with the tenant and client queries in a timely and efficient manner
Produce service charge budgets and reconciliations
Review service charge cash flow and budget regularly
Liaise with the building managers to ensure that buildings are well maintained
Invoice approval and ensuring correct coding of expenditure in line with the budgets
Numerate and technically competent
Strong attention to detail and a practical pragmatic common-sense approach to management
Ability to deal with challenging mandates and cope with a high work-load
Excellent IT, problem solving, analytical, negotiation, interpersonal and managerial skills
Desired Knowledge, Skills and Experience
RICS Qualified (ideal, not essential)
Ideally, minimum 3 years within Residential Block Management
High degree of commerciality and experience of development business with existing clients
Experience within a professional services environment and working with blue-chip companies
Excellent communication and client interfacing skills
Ability to work under pressure
High attention to detail
Full, clean driving licence
My client offers real scope for career development for a dedicated, professional and enthusiastic individual with a strong work ethic who wants to join one of the market leaders.
If you wish to apply for this position, please email your CV to email@example.com or call Andrew Kingsley MRICS on 07879 413 765 for further information.