Residential Block Manager


​Overall Purpose of Job

My client is a multi disciplinary surveying consultancy and has a strong and well established Property Management Department, both residential and commercial, from their Liverpool office, and acts for investors and occupiers in the office, industrial, retail and residential markets, managing a cross-section of property types.

We are looking for an experienced Block Manager to join my clients’ established residential (and commercial) teams and will need to be a professional and enthusiastic individual with a strong work ethic who wish to join a dynamic and fast paced environment with a varied portfolio.

Ideally, the candidates will have a minimum of 3 years Residential Block Management experience with solid proven experience of managing assets/portfolios for individual investors, property companies and residential management companies. In addition, there may be some element of commercial property management with this role which would be a major benefit.

Current/Previous experience in the Property Management sector is essential and all applicants shall possess, amongst other skills, the following attributes:

  • Have a high attention to detail, well organised and a good initiative level;

  • Be a team player;

  • Be articulate, professional and persuasive with a good telephone manner and good report writing skills;

  • Ability to work with a relatively high degree of autonomy, with minimal supervision;

  • Be adaptable and above all keen and enthusiastic;

Primary Responsibilities:

The successful candidate will be proactive with the flowing responsibilities:

  • Carry out regular property inspections

  • Be responsible for preparing for client meetings, recording minutes of those meetings and carrying out any actions arising.

  • Ensure accurate client reports are prepared to the correct specifications and issued to clients in accordance with agreed timescales.

  • Reading and summarising of leases and ensure accurate data is maintained on the property management system and to regularly check update and audit the accuracy of the data

  • Take a proactive approach in terms of asset management opportunities and the exploiting of potential initiatives

  • Ensure compliance with all industry legislation

  • Advance planning for critical lease event dates such as reviews, lease expiry and options and assisting with an implementation strategy for these

  • Ensure tenant arrears are proactively managed in conjunction with the central credit control team

  • Dealing with the tenant and client queries in a timely and efficient manner

  • Produce service charge budgets and reconciliations

  • Review service charge cash flow and budget regularly

  • Liaise with the building managers to ensure that buildings are well maintained

  • Invoice approval and ensuring correct coding of expenditure in line with the budgets

  • Numerate and technically competent

  • Strong attention to detail and a practical pragmatic common-sense approach to management

  • Ability to deal with challenging mandates and cope with a high work-load

  • Excellent IT, problem solving, analytical, negotiation, interpersonal and managerial skills

Desired Knowledge, Skills and Experience

  • RICS Qualified (ideal, not essential)

  • Ideally, minimum 3 years within Residential Block Management

  • High degree of commerciality and experience of development business with existing clients

  • Experience within a professional services environment and working with blue-chip companies

  • Excellent communication and client interfacing skills

  • Ability to work under pressure

  • High attention to detail

  • Full, clean driving licence

My client offers real scope for career development for a dedicated, professional and enthusiastic individual with a strong work ethic who wants to join one of the market leaders.

If you wish to apply for this position, please email your CV to andrew@kingsleyrecruitment.co.uk or call Andrew Kingsley MRICS on 07879 413 765 for further information.